Frequently Asked Questions (FAQ) – Groundsky Pet Transportation

 

 

 

1. What services does Groundsky Pet Transportation provide?

 

 

We specialize in door-to-door pet transportation, ensuring your pet is picked up directly from your home and safely delivered to your chosen destination. Our services cover both national and international pet relocations.

 

 

2. Do you only transport dogs and cats?

 

 

No. While dogs and cats are the most common, we can also accommodate birds, rabbits, and other small household pets. For exotic or special-needs animals, we recommend contacting us directly to discuss arrangements.

 

 

3. How does the door-to-door service work?

 

 

Our team will coordinate with you to pick up your pet at your home (or designated location) and ensure a safe, comfortable journey to the destination. This eliminates the need for you to drop off or pick up at a transport hub.

 

 

4. Do you offer both ground and air transportation?

 

 

Yes. Depending on the distance, location, and your pet’s needs, we arrange ground transport across the U.S. and international transport via airline partners, always prioritizing your pet’s safety and comfort.

 

 

5. What makes Groundsky Pet Transportation different from other companies?

 

 

• Personalized door-to-door service

• National & international coverage

• Comfort-focused travel for pets

• Experienced, caring handlers

• Real-time updates for pet parents

 

 

 

6. How do you ensure my pet’s safety during travel?

 

 

Safety is our top priority. We use climate-controlled vehicles, follow airline-approved travel standards, and ensure pets have secure carriers, rest breaks, and proper care throughout the journey.

 

 

7. What documents are required for international pet transportation?

 

 

For international travel, you will typically need:

 

• A valid health certificate from a licensed veterinarian

• Vaccination records (including rabies)

• Any import permits or special country requirements

  Our team will guide you step-by-step to ensure all paperwork is complete before travel.

 

 

 

8. Can I track my pet during the journey?

 

 

Yes. We provide real-time updates so you can feel confident knowing where your pet is and how they’re doing throughout the trip.

 

 

9. How far in advance should I book transportation?

 

 

We recommend booking at least 2–4 weeks in advance for domestic trips and 6–8 weeks in advance for international travel to allow time for paperwork and scheduling.

 

 

10. How much does pet transportation cost?

 

 

Pricing depends on factors such as distance, size of the pet, ground vs. air travel, and destination country (for international). Contact us for a personalized quote tailored to your pet’s needs.

 

 

11. Can my pet travel with personal items?

 

 

Yes, small familiar items such as a blanket, toy, or bedding can be included to make your pet feel more comfortable during travel.

 

 

12. What if my pet has special needs or medications?

 

 

Our trained handlers are experienced with administering medication, handling senior pets, and caring for anxious travelers. Please provide detailed instructions at booking so we can make necessary accommodations.